Refund and Return Policy

This policy explains how refunds and returns work at Evolution Supplements (evolutionsupplements.co). It covers our 90-Day Foundation Guarantee, how to make a claim, how and when you get your money back, and the few items that are not eligible. If you have any questions before or after you buy, email us at evolutionadmin@evolutionsupplements.co and we will help.

The 90-Day Foundation Guarantee

We build the Foundation system to be used, not left on a shelf. That is why the guarantee asks you to actually try it.

Here is the promise in plain terms. Take all three core supplements (Magnesium Glycinate, Bovine Colostrum, and Hydrolyzed Collagen Peptides) every day for 90 days. If you do not feel a real difference in your sleep, your gut comfort, or your recovery, email us one time and we will refund every penny you paid. You keep the Custom Foundation Shaker Bottle, the Digital Kitchen Scale, and the Foundation Body Temperature Watch as our gift. There are no returns required and no questions asked.

  • Eligibility window: You have 90 days from the date your order ships to request a refund under the guarantee.
  • Opened or used product is fine: Because the guarantee asks you to use the product daily, opened and partly used bottles are fully eligible. You do not need a full or sealed product to qualify.
  • Keep the tools: When your guarantee refund is approved, you keep the shaker bottle, the kitchen scale, and the body temperature watch. You do not need to send them back.
  • One claim per customer: The guarantee covers your first qualifying Foundation order so you can try the system risk free.

How to Make a Claim

Making a claim is simple. Send one email to evolutionadmin@evolutionsupplements.co and include your order number. A short note about your experience is welcome but not required. We will confirm your refund by email.

  • Proof of purchase: Your order number is all we need to find your purchase. It is in your order confirmation email and in your account dashboard. If you cannot find it, give us the name and email address used on the order and we will locate it for you.

Refund Method and Timing

Approved refunds go back to your original payment method, for example the card or payment account you used at checkout. We process approved refunds quickly, typically within a few business days of approval. After we send the refund, the time it takes to appear in your account depends on your bank or card issuer, which can add a few more business days. Refunds are issued in US dollars, the currency used at checkout.

Shipping Costs

US shipping is free, so there is no outbound shipping charge to refund. Because the guarantee does not require you to ship anything back, you will not pay return shipping for a guarantee claim. If a return is ever arranged in another situation, we will tell you in advance whether any shipping cost applies.

Subscriptions and Shipments Already Sent

Many customers choose our monthly Subscribe and Save subscription. You can cancel anytime from your account dashboard, and your subscription renews monthly until you cancel. Cancelling stops future shipments and future charges.

  • Cancel before your renewal: To avoid your next monthly charge and shipment, cancel before your renewal date. Your dashboard shows your next renewal date.
  • Shipments already on the way: If a monthly subscription order has already been charged and shipped before you cancel, that shipment is on its way to you. If you are within your 90-day guarantee window and have not yet used your guarantee, you can still request a guarantee refund. Outside the guarantee, an already shipped subscription order is generally not refundable, but if something is wrong with your order please email us and we will make it right.

Damaged, Wrong, or Missing Items

If your order arrives damaged, if you received the wrong item, or if something is missing, email evolutionadmin@evolutionsupplements.co with your order number and, where possible, a photo. We will arrange a replacement or a refund. This is separate from the 90-Day Foundation Guarantee and is not limited to the guarantee window.

Returns

Most refunds under our guarantee do not require you to return anything. In the rare case where a physical return is needed, we arrange it by email. When your return is approved, we will send you the current returns address and clear instructions at that time. Please do not ship anything back until we confirm your return, because we cannot guarantee processing of items sent without prior approval.

Exclusions

A few items are not eligible for refund or return:

  • Digital products and bonuses, for example the Triple Drain Protocol Guide PDF, the 90-Day Foundation Reset Calendar, and Dr. Evan's Sleep Reset Audio. Once delivered, these digital items are non-refundable.
  • Gift cards, if offered, are non-refundable.

If a refund is approved on an order that included digital bonuses, you may keep the digital materials.

Questions

We want you to feel good about your purchase. If anything is unclear, or if you are not sure whether your situation qualifies, email evolutionadmin@evolutionsupplements.co and a real person will help you.

Supplement Disclaimer

These statements have not been evaluated by the Food and Drug Administration. This product is not intended to diagnose, treat, cure, or prevent any disease.