Shipping Policy

This Shipping Policy explains where we ship, how long orders take, and what to do if something goes wrong with your delivery. It applies to all orders placed on evolutionsupplements.co, including one-time orders and monthly Subscribe and Save subscriptions.

Where We Ship

Evolution Supplements currently ships within the United States only. We do not ship internationally at this time. If you place an order with a non-US shipping address, we may need to contact you to update the address or to cancel and refund the order.

Free US Shipping

We offer free standard shipping on all orders shipped within the United States, with no minimum order value required. Free shipping covers the 50 US states. Shipments to certain US territories, APO, FPO, and DPO military addresses, or other remote locations may take longer or, in some cases, may not be available. If we cannot ship to your address, we will contact you before processing the order.

Order Processing Time

We aim to process and hand off most orders for shipment within 1 to 2 business days after your order is placed. Business days are Monday through Friday, not including US public holidays. Orders placed on a weekend or holiday are generally processed on the next business day. During promotions, new product launches, or unusually high order volume, processing may take a little longer, and we appreciate your patience.

For monthly subscriptions, your first order ships after you place it, and each recurring order is processed around the time your subscription renews each month. Subscriptions renew monthly until you cancel, and you can cancel anytime from your account dashboard.

Delivery Time

Once your order has shipped, standard US delivery typically takes 3 to 5 days. Please note that this is an estimate for transit time after the order leaves our fulfillment center, and it is in addition to the 1 to 2 business day processing window described above. Delivery times are not guaranteed and can be affected by the carrier, weather, holidays, and other factors outside our control.

Shipping Carriers

We ship using major US carriers. Depending on your location and the size of your order, we may use a national carrier such as USPS, UPS, or FedEx. We choose the carrier and service level that we believe will deliver your order reliably. When your order ships, we will send you a confirmation email, and where tracking is available we will include a tracking number so you can follow your package.

Tracking Your Order

You will receive a shipping confirmation email once your order is on its way. If tracking is available for your shipment, your tracking number and a link will be included. If you have an account, you can also view your order status and history from your account dashboard. If you have not received a shipping confirmation within several business days of ordering, please contact us at evolutionadmin@evolutionsupplements.co.

Address Accuracy

Please make sure your shipping address is complete and correct at checkout, including any apartment, suite, or unit number. We are not responsible for orders shipped to an incorrect or incomplete address provided at checkout. If you notice a mistake, contact us right away at evolutionadmin@evolutionsupplements.co and we will do our best to update the address before the order ships, although we cannot guarantee a change once an order is in process. If a package is returned to us because of an incorrect address or because it went unclaimed, we will contact you to arrange reshipment, which may involve an additional shipping charge.

Risk of Loss

Title and risk of loss for your order pass to you when we deliver the package to the carrier. This means the carrier is responsible for the package while it is in transit. That said, we want you to receive what you ordered, so if there is a problem with your delivery, please reach out to us using the lost or damaged shipments process below and we will work with you to make it right.

Lost or Damaged Shipments

If your order arrives damaged, is missing items, or is marked as delivered but you cannot find it, please email our customer service team at evolutionadmin@evolutionsupplements.co. To help us resolve the issue quickly, please include your order number, a description of the problem, and, for damaged items, a photo of the product and packaging if you can. We will investigate with the carrier where needed and arrange a replacement or another appropriate resolution.

For lost packages, please allow a few extra days after the estimated delivery date before contacting us, since carriers sometimes mark packages as delivered slightly early and they arrive shortly after. If the package still does not show up, contact us and we will help.

International Orders, Customs, and Duties

Evolution Supplements is currently US-focused and ships within the United States only, so international shipping, customs, and duties do not apply to orders placed today. If we add international shipping in the future, please note that any customs duties, import taxes, and other fees charged by the destination country would be the responsibility of the customer, and delivery times for international orders would vary based on the destination and local customs processing.

Returns and Our Guarantee

Your purchase is backed by our 90-Day Foundation Guarantee. Take all three core supplements daily for 90 days, and if you do not feel a real difference in your sleep, gut comfort, or recovery, email us once at evolutionadmin@evolutionsupplements.co and we will refund every penny. You keep the shaker, the scale, and the watch as a gift. No returns are required and no questions asked. If a return is ever needed for any other reason, returns are arranged by email, and we will provide the current returns address once your return is approved.

Questions

If you have any questions about shipping or the status of your order, please email us at evolutionadmin@evolutionsupplements.co and our customer service team will be happy to help.

These statements have not been evaluated by the Food and Drug Administration. This product is not intended to diagnose, treat, cure, or prevent any disease.